Privacy Policy

Last updated: [November, 2025]

This Privacy Policy explains how Wellness Retreat Cape Town (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website wellnessretreatcapetown.com, interact with our services, or book a retreat.

We respect your privacy and are committed to protecting your personal data in accordance with the GDPR and international data protection standards.


1. Information We Collect

We may collect the following information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Country of residence

  • Information submitted in forms (inquiries, booking forms, retreat applications)

Payment Information:
Processed securely by third-party providers (e.g., Stripe).
We do not store full credit card details on our website.

Technical Data:

  • IP address

  • Browser type

  • Pages visited

  • Cookies for basic website functionality


2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Process retreat bookings

  • Provide confirmations and communication

  • Personalize your retreat experience

  • Improve website functionality

  • Send occasional updates (only with your consent)

We never sell or share your information with third parties for marketing.


3. Cookies & Tracking

We use basic cookies for website functionality, analytics, and improving user experience. You can disable cookies in your browser settings.


4. Data Sharing

We may share limited necessary data with:

  • Payment processors (Stripe)

  • Email service providers

  • Retreat support staff (only details relevant to your retreat)

All partners comply with privacy regulations.


5. Data Storage & Security

We take appropriate measures to protect your data from unauthorized access. Your data is stored securely and only for as long as needed for retreat or administrative purposes.


6. Your Rights

You have the right to:

  • Access your personal data

  • Request deletion

  • Request correction

  • Withdraw consent

  • Object to data use

You can contact us anytime at:
📩 info@detoxwellnessretreat.com
📞 +1 (332) 265-3760 (WhatsApp)


7. Contact Us About Privacy

If you have questions, concerns, or requests regarding your data, please contact us at:
info@detoxwellnessretreat.com

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